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Make the path of least resistance the secure one

The easiest and most natural way of doing something should be the correct way.

Norman describes how most adults can put together a Lego toy motorcycle without any instructions simply because the constraints of what fits limit the choices [Norman, 1988]. We probably cannot constrain users so that they won't be able to write down passwords, but it is often possible to make secure choices the default choices for a system; thus, users who do nothing (taking the easiest path) will still have secure systems.



Terri 2004-01-05