Sections of this document have been borrowed from the List Administrator Manual found in Mailman CVS, which was written by Barry A. Warsaw, and from the in-line help for Mailman 2.1.
The rest of this manual has been written by Terri Oda. Terri has been maintaining mailing lists since the year she attained voting age in Canada, although the two are not related. She currently oversees the mailing lists at Linuxchix.org, as well as several smaller servers. In the world outside of list administration, Terri is doing work with an artificial life spam detector, and is actually more of a programmer than technical writer.
Thanks to Margaret McCarthy, Jason Walton and Barry Warsaw for their help in proofreading and otherwise improving this manual.
Thanks also to Ikeda Soji, who has made a Japanese translation of this document, and Pablo Chamorro C., who has made the Spanish Translation of this documentation.